It's in the Fine Print
From the files of Consumer Watch

As a veteran consumer affairs reporter, Bob Richards knows slamming, scamming and cramming. In this book, he shares his secrets, based on years of consumer reporting, so readers can avoid getting ripped off. Chapters cover sweepstakes, annoying callers, free in-home demonstrations, negotiating car purchases, credit card debt, telephone scams, hiring home repairs, insurance and leasing contracts, protecting personal data and Internet shopping.

Here's what people are saying about It's in the Fine Print:

"Bob Richards has been writing on behalf of consumers for as long as I have been working for consumer rights as a legislator. Bob has always asked the right questions and provided clear answers on a variety of consumer issues which affect us all every day." -- Russ Feingold, U.S. Senator

"Bob Richards is a veteran of the consumer beat. His reporting on television and in newspapers has educated thousands of Wisconsin consumers on many important issues. Bob has always understood an important principle -- an informed consumer is one of the best defenses against scams and con artists." -- Jim Doyle, Governor of Wisconsin

"Bob Richards is a leading consumer advocate who has protected countless consumers from consumer fraud through his thoughtful, interesting and educational articles." -- William L. Oemichen, Wisconsin State Trade and Consumer Protection Administrator

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